See What Our Happy Customers Are Saying
- Kaleigh McRoberts3/01/2022I got three other window installation estimates before I called Window Depot, but I wish I would have called Window Depot first! Chuck was efficient, kind, and knowledgeable when he came out for the estimate. When his crew arrived for installation, they moved quickly and cleaned up after themselves, and Chuck stopped by to check on the process, then he called toward the end of the day to make sure they’d finished up well. A couple of days afterward, Chuck called to inquire about the level of satisfaction I had with the windows: They look great, have made my home quieter, and have made my home more energy efficient.read moreread less×Kaleigh McRoberts3/01/2022I got three other window installation estimates before I called Window Depot, but I wish I would have called Window Depot first! Chuck was efficient, kind, and knowledgeable when he came out for the estimate. When his crew arrived for installation, they moved quickly and cleaned up after themselves, and Chuck stopped by to check on the process, then he called toward the end of the day to make sure they’d finished up well. A couple of days afterward, Chuck called to inquire about the level of satisfaction I had with the windows: They look great, have made my home quieter, and have made my home more energy efficient.Paula Hoskins3/01/2020Chuck and his Window Depot team are amazing! They are courteous, professional, efficient, and fast! My windows are beautiful - please see the comparison below between my old windows and the Window Depot installation. If you want beautiful new windows at an affordable price installed efficiently and well - call Window Depot!!read moreread less×Paula Hoskins3/01/2020Chuck and his Window Depot team are amazing! They are courteous, professional, efficient, and fast! My windows are beautiful - please see the comparison below between my old windows and the Window Depot installation. If you want beautiful new windows at an affordable price installed efficiently and well - call Window Depot!!
- Patricia Summers3/01/2019What a wonderful experience, starting with a phone call and multiple visits from Chuck. He made sure we understood the product and the pricing. The installation day went smoothly and the final product exceeded our expectations. We highly recommend this company!read moreread lessBrent Kakwitch3/01/2022I highly recommend Window Depot! I needed 2 windows replaced at our rental property on short notice and Dustin was able to make it happen! I called roughly 20 companies but eventually circled back due to the competitive pricing and responsiveness. Dustin was able to squeeze me in last second and bailed me out of a sticky situation! Look forward to working with them in the future!read moreread less×Brent Kakwitch3/01/2022I highly recommend Window Depot! I needed 2 windows replaced at our rental property on short notice and Dustin was able to make it happen! I called roughly 20 companies but eventually circled back due to the competitive pricing and responsiveness. Dustin was able to squeeze me in last second and bailed me out of a sticky situation! Look forward to working with them in the future!
- Shearon Treat3/01/2020Chuck Dale who happens to be the owner handled my quote and everything from the get go. As a single woman who was terrified of the experience of buying new windows; Chuck was professional and did not pressure me at all. He listened to my concerns about my budget and worked with me. The installation guys were the best and down to earth, courteous and mostly when they finished at the end of the day...other than the beautiful new windows you would have never known they were here. Vacumned my carpets and went above and beyond my expectations. Even brought my two dogs treats!!! You won't go wrong with Window Depot USA of Nashville! Chuck as the owner was here at the end to inspect the job and make sure I was satisfied and happy. LET CHUCK AND HIS INSTALLERS AT WINDOW DEPOT GIVE YOU A NEW VIEW OF THE OUTSIDE FROM RIGHT INSIDE YOUR HOME TODAY.read moreread less×Shearon Treat3/01/2020Chuck Dale who happens to be the owner handled my quote and everything from the get go. As a single woman who was terrified of the experience of buying new windows; Chuck was professional and did not pressure me at all. He listened to my concerns about my budget and worked with me. The installation guys were the best and down to earth, courteous and mostly when they finished at the end of the day...other than the beautiful new windows you would have never known they were here. Vacumned my carpets and went above and beyond my expectations. Even brought my two dogs treats!!! You won't go wrong with Window Depot USA of Nashville! Chuck as the owner was here at the end to inspect the job and make sure I was satisfied and happy. LET CHUCK AND HIS INSTALLERS AT WINDOW DEPOT GIVE YOU A NEW VIEW OF THE OUTSIDE FROM RIGHT INSIDE YOUR HOME TODAY.
- Raymond Wall3/01/2022•Dustin was very responsive, very patient as he helped me figure out exactly what I needed. His prices were very reasonable, and the windows feel very sturdy and solid. I’m looking forward to getting them installed! •I will be back for more doors and windows. I’m now scheduling Dustin for a quote on a larger job as well! •Local Family owned business! Dustin‘s parents are the founders and have done well starting this company and raising a polite, patient and professional young man like Dustin! :-)read moreread less×Raymond Wall3/01/2022•Dustin was very responsive, very patient as he helped me figure out exactly what I needed. His prices were very reasonable, and the windows feel very sturdy and solid. I’m looking forward to getting them installed! •I will be back for more doors and windows. I’m now scheduling Dustin for a quote on a larger job as well! •Local Family owned business! Dustin‘s parents are the founders and have done well starting this company and raising a polite, patient and professional young man like Dustin! :-)
- Joshua Squire3/01/2023Professional, courteous, and punctual from start to finish! Had 2 old windows, over 5' high, that had been busted out at First Christian Church in Crossville. Needed all the old stuff ripped out, and completely new windows and frames installed. From the original estimate, to the updating phone calls, to the actual installation - theses guys were TOP NOTCH! Would recommend them to anyone, and am actually talking to them about some windows at my house! Thank you!read moreread less×Joshua Squire3/01/2023Professional, courteous, and punctual from start to finish! Had 2 old windows, over 5' high, that had been busted out at First Christian Church in Crossville. Needed all the old stuff ripped out, and completely new windows and frames installed. From the original estimate, to the updating phone calls, to the actual installation - theses guys were TOP NOTCH! Would recommend them to anyone, and am actually talking to them about some windows at my house! Thank you!Luka Milicevic3/01/202110/10 will recommend. I got quotes from everyone in the area and went with Window Depot. Mr. Dale did not "sell" me on his product at all. Just told me he is going to get it done and get it done right. He came out multiple times during the project to check on the progress and make sure his guys were doing a good job. Pricing was very good too, and I felt the value of what I would be getting was the best that anyone had to offer. Again, I got a quote from all the local folks that do window install and I went with WIndow Depot. I'm very glad that I didread moreread less×Luka Milicevic3/01/202110/10 will recommend. I got quotes from everyone in the area and went with Window Depot. Mr. Dale did not "sell" me on his product at all. Just told me he is going to get it done and get it done right. He came out multiple times during the project to check on the progress and make sure his guys were doing a good job. Pricing was very good too, and I felt the value of what I would be getting was the best that anyone had to offer. Again, I got a quote from all the local folks that do window install and I went with WIndow Depot. I'm very glad that I did
- Don Gillette3/01/2021Never been more pleased with a company coming in and doing what they're supposed to do professionally and competently--and we've lived here 20 years and had a TON of remodeling done. Not only did Chuck do a thorough estimate, but he made several suggestions (casement windows, frosted glass, etc.) for some windows that were aesthetically fantastic--nothing we ever would have thought of ourselves. But the shining star was Victor, our installer. Granted, the weather didn't cooperate and that caused the installation to go a little long, but Victor is a master craftsman. We have a couple of difficult windows and he took his time, painstakingly fitting the window and the trim until it suited him--I wouldn't have known the difference, but HE DID, and he made sure everything was perfect. Victor would put those guys in "This Old House" to shame. Once the project was finished, you'd never know they were here--except that the exterior looks 100% better than it did. We've had interior designers in here doing work, Lowe's, Home Depot, The Nashville Handyman, and a few other independents. None of them hold a candle to Window Depot Nashville. There is none better.read moreread less×Don Gillette3/01/2021Never been more pleased with a company coming in and doing what they're supposed to do professionally and competently--and we've lived here 20 years and had a TON of remodeling done. Not only did Chuck do a thorough estimate, but he made several suggestions (casement windows, frosted glass, etc.) for some windows that were aesthetically fantastic--nothing we ever would have thought of ourselves. But the shining star was Victor, our installer. Granted, the weather didn't cooperate and that caused the installation to go a little long, but Victor is a master craftsman. We have a couple of difficult windows and he took his time, painstakingly fitting the window and the trim until it suited him--I wouldn't have known the difference, but HE DID, and he made sure everything was perfect. Victor would put those guys in "This Old House" to shame. Once the project was finished, you'd never know they were here--except that the exterior looks 100% better than it did. We've had interior designers in here doing work, Lowe's, Home Depot, The Nashville Handyman, and a few other independents. None of them hold a candle to Window Depot Nashville. There is none better.
- Elaine Heidenreich1/30/2025Window Depot was so easy to work with and very accommodating. Quick to respond when I had a question and very professional. The installation crew did a fantastic job of putting in my door and cleaning up. I absolutely love my new door and would highly recommend Window Depot.read moreread less×Elaine Heidenreich1/30/2025Window Depot was so easy to work with and very accommodating. Quick to respond when I had a question and very professional. The installation crew did a fantastic job of putting in my door and cleaning up. I absolutely love my new door and would highly recommend Window Depot.
- Sharon Wallace11/05/2024I had such a fantastic experience with Chris Turner at Window Depot. He was personable and responsive to communication; he helped me sort through all my options. Especially since I didn't know where to even start. The transformation has really made my home look great. Thank you.read moreread less×Sharon Wallace11/05/2024I had such a fantastic experience with Chris Turner at Window Depot. He was personable and responsive to communication; he helped me sort through all my options. Especially since I didn't know where to even start. The transformation has really made my home look great. Thank you.Ashley Hale9/22/2024My husband and I recently had the pleasure of working with Dustin and Chris from Window Depot for a window replacement project. I couldn’t be more impressed with their service. From start to finish, the experience was seamless and professional. The initial consultation was thorough and informative. The team took the time to understand our needs, offer valuable recommendations, and provide a clear, detailed estimate. They were patient with our questions and never rushed us into a decision. The installation process was equally impressive. Donovan and his crew arrived on time, worked diligently, and displayed a high level of craftsmanship. They were respectful of our home, ensuring everything was clean and tidy at the end of each day. The quality of the windows is outstanding—beautifully installed with a perfect fit. We purchased the Interstate brand. What stood out the most was their commitment to customer satisfaction. Chris and Donovan went above and beyond to ensure that everything was done to our liking. They even followed up after the installation to make sure we were completely satisfied with the work. If you’re looking for a window company that combines exceptional quality with top-notch service, I highly recommend Window Depot. They’ve truly set the bar high in terms of professionalism and expertise. Thank you Chris, Dustin and Donovan for transforming our home with such care and precision!read moreread less×Ashley Hale9/22/2024My husband and I recently had the pleasure of working with Dustin and Chris from Window Depot for a window replacement project. I couldn’t be more impressed with their service. From start to finish, the experience was seamless and professional. The initial consultation was thorough and informative. The team took the time to understand our needs, offer valuable recommendations, and provide a clear, detailed estimate. They were patient with our questions and never rushed us into a decision. The installation process was equally impressive. Donovan and his crew arrived on time, worked diligently, and displayed a high level of craftsmanship. They were respectful of our home, ensuring everything was clean and tidy at the end of each day. The quality of the windows is outstanding—beautifully installed with a perfect fit. We purchased the Interstate brand. What stood out the most was their commitment to customer satisfaction. Chris and Donovan went above and beyond to ensure that everything was done to our liking. They even followed up after the installation to make sure we were completely satisfied with the work. If you’re looking for a window company that combines exceptional quality with top-notch service, I highly recommend Window Depot. They’ve truly set the bar high in terms of professionalism and expertise. Thank you Chris, Dustin and Donovan for transforming our home with such care and precision!Keith Logan3/01/2017Window Depot did a great job. They were very professional, did exactly what they said they were going to do and the final price was the same as the quote. Great guys to work with. Very honest and an overall enjoyable experience. I will be using them again on other properties. Highly recommended.read moreread less×Keith Logan3/01/2017Window Depot did a great job. They were very professional, did exactly what they said they were going to do and the final price was the same as the quote. Great guys to work with. Very honest and an overall enjoyable experience. I will be using them again on other properties. Highly recommended.
- Erica Anderson3/01/2021We had a double glider window that was broken by a stray bullet and we were holding together by packing tape. It was a TRIAL to find a company that would return our calls/ work with us to replace one window/ was organized and able to stay on a timeline for installation. Everyday I saw that shattered window was an exercise in patience. Finding Window Depot was a godsend. Chuck Dale and his team were so helpful, professional, and KIND. Our one window job certainly wasn’t a big profitable contract for them, but it’s made a huge quality of life difference for us to have a clear, functional view and no more reminders of a bullet entering our house. The install team did a superb job and were amazingly quick at getting the window up. I was impressed that they left no trace when tidying up after the install. Call window depot! They’ll handle the job well and it’ll be evident that the “Golden Rule” comprehensively undergirds this business.read moreread less×Erica Anderson3/01/2021We had a double glider window that was broken by a stray bullet and we were holding together by packing tape. It was a TRIAL to find a company that would return our calls/ work with us to replace one window/ was organized and able to stay on a timeline for installation. Everyday I saw that shattered window was an exercise in patience. Finding Window Depot was a godsend. Chuck Dale and his team were so helpful, professional, and KIND. Our one window job certainly wasn’t a big profitable contract for them, but it’s made a huge quality of life difference for us to have a clear, functional view and no more reminders of a bullet entering our house. The install team did a superb job and were amazingly quick at getting the window up. I was impressed that they left no trace when tidying up after the install. Call window depot! They’ll handle the job well and it’ll be evident that the “Golden Rule” comprehensively undergirds this business.
- Steve Poulos3/01/2023Don't waste your time looking elsewhere. I had every window in the house replaced and they did a fantastic job from start to finish. The guys installing were professional and courteous and the quality is right up there with the much more expensive dealers. Jonathan D is a man of character and will make sure you are happy with your purchase. They are who I am calling from this point on. Thank you Jonathan & well done!!read moreread less×Steve Poulos3/01/2023Don't waste your time looking elsewhere. I had every window in the house replaced and they did a fantastic job from start to finish. The guys installing were professional and courteous and the quality is right up there with the much more expensive dealers. Jonathan D is a man of character and will make sure you are happy with your purchase. They are who I am calling from this point on. Thank you Jonathan & well done!!
- Kevin Wrona3/01/2020Window Depot and Chuck were awesome right from the beginning. When we started looking for replacement windows we knew that we wanted a company/person that was going to be there from the start to the finish and not just hand us off to a sub-contractor. When I first met Chuck on the initial meeting he was attentive to our needs and took the time to review our options and made us feel comfortable and confident in the process. That made the decision easy for us to choose them and Chuck. Chuck was there every step of the way. Holy from the office always kept us update to date on the install time. Chuck also checked up on us on multiple occasion after the install to ensure everything was performing the way we were expecting and advised it would. I would recommend Chuck and window depot to all my friends.read moreread less×Kevin Wrona3/01/2020Window Depot and Chuck were awesome right from the beginning. When we started looking for replacement windows we knew that we wanted a company/person that was going to be there from the start to the finish and not just hand us off to a sub-contractor. When I first met Chuck on the initial meeting he was attentive to our needs and took the time to review our options and made us feel comfortable and confident in the process. That made the decision easy for us to choose them and Chuck. Chuck was there every step of the way. Holy from the office always kept us update to date on the install time. Chuck also checked up on us on multiple occasion after the install to ensure everything was performing the way we were expecting and advised it would. I would recommend Chuck and window depot to all my friends.Kylie Peek3/01/2020We are beyond pleased with the beautiful windows, but it was the exceptional service that really made this experience stand out. Chuck and his team treated us like we were old friends and no detail went unnoticed. We have a one year old that had to nap during the install and I was planning on being out and about all day (not fun!), but instead the install team worked hard to get all of the loud work out of the way before he had to go down and stayed as quiet as possible while he napped. I couldn’t believe how accommodating they were! Absolute top notch service!read moreread less×Kylie Peek3/01/2020We are beyond pleased with the beautiful windows, but it was the exceptional service that really made this experience stand out. Chuck and his team treated us like we were old friends and no detail went unnoticed. We have a one year old that had to nap during the install and I was planning on being out and about all day (not fun!), but instead the install team worked hard to get all of the loud work out of the way before he had to go down and stayed as quiet as possible while he napped. I couldn’t believe how accommodating they were! Absolute top notch service!Justin Coffey3/01/2021Window Depot did an incredible job installing our windows. Chuck came out to give us a quote right after we called him. He explained the process in detail and offered some recommendations that turned out great. His crew crew showed up on time and Chuck came out during the install to see that everything was going as planned. He even called the day after to make sure we were completely satisfied. Not only did they do a great job, they had the best price of any of the companies we contacted. We will definitely be using Window Depot again when we’re ready to install more windows.read moreread less×Justin Coffey3/01/2021Window Depot did an incredible job installing our windows. Chuck came out to give us a quote right after we called him. He explained the process in detail and offered some recommendations that turned out great. His crew crew showed up on time and Chuck came out during the install to see that everything was going as planned. He even called the day after to make sure we were completely satisfied. Not only did they do a great job, they had the best price of any of the companies we contacted. We will definitely be using Window Depot again when we’re ready to install more windows.
- Melissa Smith3/01/2019I have to say that Chuck at Window Depot really went above and beyond with our new windows and patio door. We had a couple of issues with installation (a broken lock on our patio door and a cracked lower sash), and Chuck stayed in touch with me the entire time it took to remedy those issues. He really cared about our experience, and wanted to make sure our project was completed to our satisfaction. He even came all the way out to our home in Dickson on TWO separate Saturdays to fix the issues himself, and we are so happy with the finished product. I would absolutely recommend Window Depot. Thank you, Chuck!read moreread less×Melissa Smith3/01/2019I have to say that Chuck at Window Depot really went above and beyond with our new windows and patio door. We had a couple of issues with installation (a broken lock on our patio door and a cracked lower sash), and Chuck stayed in touch with me the entire time it took to remedy those issues. He really cared about our experience, and wanted to make sure our project was completed to our satisfaction. He even came all the way out to our home in Dickson on TWO separate Saturdays to fix the issues himself, and we are so happy with the finished product. I would absolutely recommend Window Depot. Thank you, Chuck!Charlie Dycus3/01/2020When we made the decision to change out our doors and windows, I didn't realize what a circus it would be. We had all the big names in our house for a quote. Who knew there was a huge production just to try and sell you windows. It was exhausting. With Chuck & team, though, it was thankfully more direct and plain simple. The install was fantastic and we couldn't be happier!read moreread less×Charlie Dycus3/01/2020When we made the decision to change out our doors and windows, I didn't realize what a circus it would be. We had all the big names in our house for a quote. Who knew there was a huge production just to try and sell you windows. It was exhausting. With Chuck & team, though, it was thankfully more direct and plain simple. The install was fantastic and we couldn't be happier!
- Jessica Turner3/01/2019After getting 3 bids for our windows we decided to go with Windows Depot and I am so pleased we did! Not only did the product seem great, Chuck made us feel comfortable with the whole install process, too. From the beginning, I stressed my concerns about the install with Chuck and he gave us his word that we would not be disappointed. He was right, Chuck and the install crew delivered a service beyond our expectation. I wish all contractors worked like them! Good Job Windows Depot! Had a great experience with Windows Depot.read moreread less×Jessica Turner3/01/2019After getting 3 bids for our windows we decided to go with Windows Depot and I am so pleased we did! Not only did the product seem great, Chuck made us feel comfortable with the whole install process, too. From the beginning, I stressed my concerns about the install with Chuck and he gave us his word that we would not be disappointed. He was right, Chuck and the install crew delivered a service beyond our expectation. I wish all contractors worked like them! Good Job Windows Depot! Had a great experience with Windows Depot.Daniel Campbell3/01/2019Chuck at Window Depot did an amazing job. He came down to give us a very competitive rate, and was very responsive and professional. Chuck explained all the available options to us, helping us choose the optimal balance of cost/look/efficiency. The install of 15 windows was extremely fast, taking less than a day to complete. Would definitely recommend for anyone looking to replace old leaky windows for brand new ones at a great price.read moreread less×Daniel Campbell3/01/2019Chuck at Window Depot did an amazing job. He came down to give us a very competitive rate, and was very responsive and professional. Chuck explained all the available options to us, helping us choose the optimal balance of cost/look/efficiency. The install of 15 windows was extremely fast, taking less than a day to complete. Would definitely recommend for anyone looking to replace old leaky windows for brand new ones at a great price.
- Linda Haslow3/01/2023Dealt with Corbin in Crossville, Tn. Great experience with great communication. Trevor and his partner installed windows and they did a superior job! I could not be happier with the total job, from start to finish! All were very Professional, Thank You, Lindaread moreread less
- M Nell3/01/2021These guys are amazing. Top flight crew with personal service. They came same day for an estimate, measured the next am and had the windows ordered. The way they trim them out makes the house look new. Victor and Corey do expert and professional installation. This company hires and supports veterans also! I would use them again in a heartbeat.read moreread less×M Nell3/01/2021These guys are amazing. Top flight crew with personal service. They came same day for an estimate, measured the next am and had the windows ordered. The way they trim them out makes the house look new. Victor and Corey do expert and professional installation. This company hires and supports veterans also! I would use them again in a heartbeat.Andrew Lan3/01/2021When was the last time you ever had a window job that was completed in one day and on Labor Day no less? What an amazing experience. Chuck and his team showed up on time, were clean and left the house in the same condition that it was started with. Beautiful windows and after install follow up was great. I'd have no hesitation to recommend them to anyone! Great jobread moreread less×Andrew Lan3/01/2021When was the last time you ever had a window job that was completed in one day and on Labor Day no less? What an amazing experience. Chuck and his team showed up on time, were clean and left the house in the same condition that it was started with. Beautiful windows and after install follow up was great. I'd have no hesitation to recommend them to anyone! Great job
- erica shaw3/01/2021DONT WASTE YOUR TIME searching other avenues... serious i am a budgetary person who takes every penny seriously so I had several companies come and give me estimates. I would never have wasted my time if i would have found Window Depot USA first. Absolutely 💯 the best window install I have ever experienced. Mr. Dale and the guys make sure you are completely satisfied with your installation. They also go above and beyond their call of duties. Kind, courteous, and made me feel extremely comfortable with my purchase. If and when we build our forever home they will be our window installation go to!!read moreread less×erica shaw3/01/2021DONT WASTE YOUR TIME searching other avenues... serious i am a budgetary person who takes every penny seriously so I had several companies come and give me estimates. I would never have wasted my time if i would have found Window Depot USA first. Absolutely 💯 the best window install I have ever experienced. Mr. Dale and the guys make sure you are completely satisfied with your installation. They also go above and beyond their call of duties. Kind, courteous, and made me feel extremely comfortable with my purchase. If and when we build our forever home they will be our window installation go to!!scott H1/23/2025From start to finish I had a great experience with the Window Depot team - Robbie, Keith, Chad, Dakota, and Bobby. Each of them were incredibly professional, hard working, on time, and eager to please. We had all the windows on my home replaced (22) and we are thrilled with the end result. It has truly transformed our home. There was a small run of calking that was missed, and Chris came right back over to touch things up. He was really great and looked over everything to ensure everything was perfect. It is clear that this group of guys really know what they are doing and I highly recommend them to anyone that is considering new windows. Attached are before and after photos, which doesn't do them justice! Thanks again Window Depot, our family really appreciates all you did for us!read moreread less×scott H1/23/2025From start to finish I had a great experience with the Window Depot team - Robbie, Keith, Chad, Dakota, and Bobby. Each of them were incredibly professional, hard working, on time, and eager to please. We had all the windows on my home replaced (22) and we are thrilled with the end result. It has truly transformed our home. There was a small run of calking that was missed, and Chris came right back over to touch things up. He was really great and looked over everything to ensure everything was perfect. It is clear that this group of guys really know what they are doing and I highly recommend them to anyone that is considering new windows. Attached are before and after photos, which doesn't do them justice! Thanks again Window Depot, our family really appreciates all you did for us!gymnast1/23/2025I looked everywhere for someone to install a window. I couldn’t find anyone that I had confidence that they could do it correctly. Corbin came and gave me an estimate made measurements and assured me he could do it. We ordered the window and a few weeks later Jose Chris came and installed the window in a day and it looks amazing! It’s just what I wanted and opens up the space. If you need a window call these guys!read moreread less×gymnast1/23/2025I looked everywhere for someone to install a window. I couldn’t find anyone that I had confidence that they could do it correctly. Corbin came and gave me an estimate made measurements and assured me he could do it. We ordered the window and a few weeks later Jose Chris came and installed the window in a day and it looks amazing! It’s just what I wanted and opens up the space. If you need a window call these guys!
- Audrey Milicevic3/01/202110/10 Would recommend Window Depot Mr. Dale was very responsive and straight forward with us. The quality of work was a big factor in our decision and I'm so glad we went with Window Depot. The end product turned out to be absolutely fantastic. I have already received multiple compliments on our new windows. I would highly recommend!!!read moreread less×Audrey Milicevic3/01/202110/10 Would recommend Window Depot Mr. Dale was very responsive and straight forward with us. The quality of work was a big factor in our decision and I'm so glad we went with Window Depot. The end product turned out to be absolutely fantastic. I have already received multiple compliments on our new windows. I would highly recommend!!!Leanne Bonning6/22/2024I deal with Chris Turner and he is truly a professional who strives for operational excellence as well as excellent customer service. Call and ask them about how their products compare to their competition and you are going to learn a lot about windows and the value associated with their brands. Information is power! As a local realtor, I am always screening businesses that will take care of my clients in their time of need and I am happy and honored to add the Window Depot team to my list of service providers.read moreread less×Leanne Bonning6/22/2024I deal with Chris Turner and he is truly a professional who strives for operational excellence as well as excellent customer service. Call and ask them about how their products compare to their competition and you are going to learn a lot about windows and the value associated with their brands. Information is power! As a local realtor, I am always screening businesses that will take care of my clients in their time of need and I am happy and honored to add the Window Depot team to my list of service providers.
- Jeffrey Powers3/01/2019Too often people only look to post a review when they are dissatisfied or with a complaint. In this case I feel obligated to share the absolutely wonderful experience that I had with the Window Depot USA of Nashville! Chuck and his staff were the best I could have ever imagined. Not only did I get windows that were actually BETTER than I expected, but their prices were the best and the installation team were all true craftsmen, on schedule, did a perfect job and left the property clean and ready to go! It was an 88 year old house with odd sizes and horrible windows yet when they were finished, it looked like the new windows were there from the start!! I can’t express how happy I was with the entire experience. Thank you Chuck, and thank your installation team for me. You all were so professional, respectful, and sincere, and you lived up to everything you said, and did. I couldn’t be happier!!read moreread less×Jeffrey Powers3/01/2019Too often people only look to post a review when they are dissatisfied or with a complaint. In this case I feel obligated to share the absolutely wonderful experience that I had with the Window Depot USA of Nashville! Chuck and his staff were the best I could have ever imagined. Not only did I get windows that were actually BETTER than I expected, but their prices were the best and the installation team were all true craftsmen, on schedule, did a perfect job and left the property clean and ready to go! It was an 88 year old house with odd sizes and horrible windows yet when they were finished, it looked like the new windows were there from the start!! I can’t express how happy I was with the entire experience. Thank you Chuck, and thank your installation team for me. You all were so professional, respectful, and sincere, and you lived up to everything you said, and did. I couldn’t be happier!!Erin Gonzales4/01/2023With any major home project, I've learned to anticipate that there will be a few hiccups along the way. A few that came up: in the beginning when getting the project finalized, I saw that my phone number wasn't written down correctly on the contract and I informed them of this right away and was reassured that it would be corrected, but it took several attempts until it finally was. This caused issues along the way with trying to contact me to set up the measurement appointment as well as re-confirming the date of the installation and them letting me know it would be changed because of weather. I had to keep calling their main office to find out what the latest update was and why I never heard anything from anybody (and it's because they never updated my phone number). Another issue was signing up for their financing. I signed the dotted line to tell them that I wanted to move forward with the project in November 2022 (shortly after we got our quote), but made it clear that I needed the install to happen in March 2023 as I needed time to get off from work and my Dad would also be visiting at that time from out of town to help me see it through. They said this wouldn't be a problem and I was under the impression that I wouldn't begin to be billed until the installation started and instead, I started receiving bills from December 2022 onward with no work happening yet. I expressed my frustration at the lack of communication as to why they placed the order for the materials in November 2022 when I told them we couldn't move forward with the install until March 2023 - the other main reason we wanted to discuss things well ahead of time is because we wanted to give them plenty of time to order everything and be ready for March - with the holiday, shipping delays due to Covid, etc., we thought we were doing our due diligence to help everyone out, but instead I felt I was being taken advantage of by them placing the order right away and making me pay upfront rather than ordering closer to the install date and expecting payments to begin shortly after that. I dealt with the repercussions of this, but it made me leery of how the rest of the process was going to go...however, come install day, they sent out 2 crews instead of 1 so that everything would be installed in 1 day, they arrived 30 minutes early and did a rockstar job. There was only 1 window that had condensation on it in which the sash will need to be replaced, but no one argued with me about it and they ordered it right away so that I would have it in a couple weeks' time. All of the windows are GORGEOUS and a huge game changer for making my home more energy efficient and less drafty (had 15 windows installed so to only have 1 with a slight issue was fine enough by me!). So even though those hiccups occurred, in the end, the service and care was there, we sincerely appreciated the schedule accommodation to work with our timeline and my home is better off for it. Worth the investment, they are definitely the most reasonably priced in town, great quality windows, just make sure to double check your paperwork and ask questions at the very beginning and it should be relatively smooth sailing from there!read moreread less×Erin Gonzales4/01/2023With any major home project, I've learned to anticipate that there will be a few hiccups along the way. A few that came up: in the beginning when getting the project finalized, I saw that my phone number wasn't written down correctly on the contract and I informed them of this right away and was reassured that it would be corrected, but it took several attempts until it finally was. This caused issues along the way with trying to contact me to set up the measurement appointment as well as re-confirming the date of the installation and them letting me know it would be changed because of weather. I had to keep calling their main office to find out what the latest update was and why I never heard anything from anybody (and it's because they never updated my phone number). Another issue was signing up for their financing. I signed the dotted line to tell them that I wanted to move forward with the project in November 2022 (shortly after we got our quote), but made it clear that I needed the install to happen in March 2023 as I needed time to get off from work and my Dad would also be visiting at that time from out of town to help me see it through. They said this wouldn't be a problem and I was under the impression that I wouldn't begin to be billed until the installation started and instead, I started receiving bills from December 2022 onward with no work happening yet. I expressed my frustration at the lack of communication as to why they placed the order for the materials in November 2022 when I told them we couldn't move forward with the install until March 2023 - the other main reason we wanted to discuss things well ahead of time is because we wanted to give them plenty of time to order everything and be ready for March - with the holiday, shipping delays due to Covid, etc., we thought we were doing our due diligence to help everyone out, but instead I felt I was being taken advantage of by them placing the order right away and making me pay upfront rather than ordering closer to the install date and expecting payments to begin shortly after that. I dealt with the repercussions of this, but it made me leery of how the rest of the process was going to go...however, come install day, they sent out 2 crews instead of 1 so that everything would be installed in 1 day, they arrived 30 minutes early and did a rockstar job. There was only 1 window that had condensation on it in which the sash will need to be replaced, but no one argued with me about it and they ordered it right away so that I would have it in a couple weeks' time. All of the windows are GORGEOUS and a huge game changer for making my home more energy efficient and less drafty (had 15 windows installed so to only have 1 with a slight issue was fine enough by me!). So even though those hiccups occurred, in the end, the service and care was there, we sincerely appreciated the schedule accommodation to work with our timeline and my home is better off for it. Worth the investment, they are definitely the most reasonably priced in town, great quality windows, just make sure to double check your paperwork and ask questions at the very beginning and it should be relatively smooth sailing from there!
- Gina Turner3/01/2019Chuck was awesome. He was on time and gave us a presentation that was easy to understand. We shopped around and his was by far a better value for the product. The guys that came out to install were on time and they got the job done in one day. They also cleaned up after themselves. I highly recommend them.read moreread less×Gina Turner3/01/2019Chuck was awesome. He was on time and gave us a presentation that was easy to understand. We shopped around and his was by far a better value for the product. The guys that came out to install were on time and they got the job done in one day. They also cleaned up after themselves. I highly recommend them.Alex Grassmick3/01/2019I had to have 3 windows replaced and chose Window Depot based on other good reviews. I had a great experience working with Chuck and his team. The quality of work was great and that's coming from someone who is very particular about the details. The best part of working the Window Depot was their honesty. My windows came in under sized because of a simple mix up. Instead of trying to push something on me just to move onto the next job, Chuck was honest and made it right with new windows. He really seemed to care that his customers are happy and that his windows will last for the long term.read moreread less×Alex Grassmick3/01/2019I had to have 3 windows replaced and chose Window Depot based on other good reviews. I had a great experience working with Chuck and his team. The quality of work was great and that's coming from someone who is very particular about the details. The best part of working the Window Depot was their honesty. My windows came in under sized because of a simple mix up. Instead of trying to push something on me just to move onto the next job, Chuck was honest and made it right with new windows. He really seemed to care that his customers are happy and that his windows will last for the long term.
- Allie Burnett3/01/2021I would highly recommend Window Depot to anyone! The new windows that Window Depot installed not only updated the look of our home but drastically helped save energy and regulate the temperature! They worked efficiently and were able to remove & install 15 windows in one afternoon! They did an amazing job and wonderful to work with!read moreread less×Allie Burnett3/01/2021I would highly recommend Window Depot to anyone! The new windows that Window Depot installed not only updated the look of our home but drastically helped save energy and regulate the temperature! They worked efficiently and were able to remove & install 15 windows in one afternoon! They did an amazing job and wonderful to work with!
- KHardt12/11/2024I was pretty worried about getting new windows for the first time with all the issues our place had. The whole process put my mind at ease. Bradley was very upfront from the beginning and always kept in touch during the whole process. Lou took the time to talk to me at length prior to install and took detailed notes about my specific issues. When Robbie and Dakota got here process could not have been smoother. They had everything done in a day. Can't recommend this company enough.read moreread less×KHardt12/11/2024I was pretty worried about getting new windows for the first time with all the issues our place had. The whole process put my mind at ease. Bradley was very upfront from the beginning and always kept in touch during the whole process. Lou took the time to talk to me at length prior to install and took detailed notes about my specific issues. When Robbie and Dakota got here process could not have been smoother. They had everything done in a day. Can't recommend this company enough.
- K. G.4/22/2024Could not be happier with my experience with Window Depot. The windows are gorgeous and the customer service was excellent throughout. Submitted a request for an estimate online on Saturday night, the next afternoon-Sunday-someone called to schedule the appt. Bradley arrived the following day to do the estimate and was knowledgeable, professional, very willing to work with my timeline, and always prompt to respond to questions or requests for information. Trevor came to do measurements and was also great about answering questions and addressing concerns. Faith called to schedule installation. She was very helpful, went over what to expect, and answered all questions. The install crew: Robby, Austin, Keith (2 others names I didn’t get), arrived promptly at the time they said they would, were professional, polite, respectful of my home, very accommodating to requests, and worked hard to get everything completed, then cleaned up after themselves. Chris checked in to make sure everything was going smoothly and has been great with follow-up. EVERYONE consistently went well above and beyond to make sure the customer was completely satisfied. Thank you Window Depot for an outstanding experience!read moreread less×K. G.4/22/2024Could not be happier with my experience with Window Depot. The windows are gorgeous and the customer service was excellent throughout. Submitted a request for an estimate online on Saturday night, the next afternoon-Sunday-someone called to schedule the appt. Bradley arrived the following day to do the estimate and was knowledgeable, professional, very willing to work with my timeline, and always prompt to respond to questions or requests for information. Trevor came to do measurements and was also great about answering questions and addressing concerns. Faith called to schedule installation. She was very helpful, went over what to expect, and answered all questions. The install crew: Robby, Austin, Keith (2 others names I didn’t get), arrived promptly at the time they said they would, were professional, polite, respectful of my home, very accommodating to requests, and worked hard to get everything completed, then cleaned up after themselves. Chris checked in to make sure everything was going smoothly and has been great with follow-up. EVERYONE consistently went well above and beyond to make sure the customer was completely satisfied. Thank you Window Depot for an outstanding experience!
- Lori Ruggiero3/01/2022So happy with my new windows! David made the process very easy and made sure that I was comfortable with the decision. The installation team was respectful and did great work. Dustin came through the following day to inspect and ensure that I was satisfied with their service. 100% recommend!read moreread less×Lori Ruggiero3/01/2022So happy with my new windows! David made the process very easy and made sure that I was comfortable with the decision. The installation team was respectful and did great work. Dustin came through the following day to inspect and ensure that I was satisfied with their service. 100% recommend!Pamper Garner Crangle3/01/2019This whole experience was wonderful. Chuck is great to work with and his staff that installed the windows were fabulous. They did meticulous work and were careful not to make a mess, even vacuuming up around each window. The whole process took a while because there's so much work going on in Nashville right now, but it was well worth the wait. The windows are gorgeous and we are SO pleased. We HIGHLY recommend these folks.read moreread less×Pamper Garner Crangle3/01/2019This whole experience was wonderful. Chuck is great to work with and his staff that installed the windows were fabulous. They did meticulous work and were careful not to make a mess, even vacuuming up around each window. The whole process took a while because there's so much work going on in Nashville right now, but it was well worth the wait. The windows are gorgeous and we are SO pleased. We HIGHLY recommend these folks.
- Katherine Mumphrey3/01/2020Chuck and his staff where amazing, professional, courteous, helpful, polite. Job well done, I would highly recommend him and his staff to any and all, the quality and expertise in which him and his staff performed was outstanding. Keep up the great work.read moreread less